(UPS and FEDEX for large/ heavy shipments) Shipments are made within 1 day of payment, excluding custom orders and back ordered items, excluding weekends & major holidays. We are not responsible for "undeliverable addresses" Please let us know if we need to ship to an alternate address. USPS First Class International is available for shipments under 4 pound to most countries. International buyers are responsible for any import or customs fees. We cannot mark merchandise below value or as "gifts" US government regulation prohibits such behavior. Real time tracking information is not available. Packages will take 10-18 business days to deliver. Products are warranted for one year from date of sale to the original customer against defects in workmanship and materials providing the install.